Last Updated: 13th August 2019
We ask for only least amount of information which is necessary, we gather information what we believe is essential for doing business or for the transaction / assignment we undertake. We do not make money from advertising, in other words we avoid fundamental conflict of interest between gathering information and earning advertising revenue.
Information Mind Sync collects
When you approach us for availing our services, we ask for information for instance – your name, contact number, e-mail address, company name, address to complete the sign up process.
We collect the required documents copies (including scan copies) from you to complete the transaction you assign to us.
When you avail our services we ask you to provide your name, contact information, credit/debit card information or other payment account information. Please note we use third party Payment Gateway Service Provider service. When you submit your banking details (credit/debit/other payment account information) we store the name and address of the card holder or other payment account information provider, expiry date and last four digit of the banking details (credit/debit/other payment account information). We do not store the actual banking details and your other vital information.
When you authorise us to post your testimonials about our services on our website, we include your name and other personal information in your testimonials. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
We may also record and use your interactions with us including email, telephone and online chat conversations with our customer support professionals for improving our interactions with customers.
When you interact with us on social media sites such as facebook, twitter, Instagram, etc, through our posts, comments, questions and other form of interactions, we may collect publically available information such as profile information to enable us to contact you for improving our services.
We may use your information for the following purposes in addition to abovementioned purposes –
- To communicate with you about our services and other important notices;
- To keep you informed for our new services, alerts, important notices, etc.;
- To request you to participate in surveys or provide us your feedback on our services;
- Any communication to improve the quality of our services;
- To provide you on-time customer support services;
- To detect and prevent any fraudulent transactions and other illegal activities; and
- To report spam;
You have the right to withdraw your consent at any time. Please note your withdrawal of consent will not affect any processing that has already taken place.